TERMS & CONDITIONS

Hiring online
Costumes can be hired online but if you are near the store, we urge you to pay us a visit – as you will see the full range and have the opportunity to try on etc.

A Security Deposit is required when hiring a costume – this is to ensure we get the outfit back on time and in good order and to cover our loss in the event of loss or damage. Mail Order Costume Hire Terms & Conditions

1.       It is assumed that customers have read, understood and agreed to the listed conditions of hire on booking a costume or costumes.

2.       YOU MUST BE 18 years OR OVER TO MAKE A BOOKING.

3.       All costumes remain the property of IN DISGUISE LEISURE LINES.

4.       Only valid Credit or Debit Cards accepted. Deposits will be taken on collection of the costumes(s).

5.       The named hirer has the sole responsibility for the costume until the costume is returned to IN DISGUISE LEISURE LINES premises.

6.       No refunds will be issued once a costume has been booked, this includes cancellation of the function, for whatever reason.

7.       Any changes to a booking will be subject to a £5 administration fee.

8.       IN DISGUISE LEISURE LINES cannot be held responsible for any costume that does not fit please check measurements before booking.

9.       If a costume has been booked and subsequently damaged by a third party before your hire date, we will offer a comparable replacement.

10.   Customers should check their costume thoroughly on the day of receipt and advise the shop of any damage, marks, or items missing. Contact us by Email or Messenger. Any damage not reported by 7 p.m. on the day of collection, will be charged to the hirer.

11.   Customers wear IN DISGUISE LEISURE LINES boots & shoes at their own risk and are hired as seen.

12.   Costumes must be returned by the date specified on the hire agreement. Contact us by Email or Messenger. Failure to do so will result in a £5 per day surcharge.

13.   Customers must not wash costumes or tumble dry any wet item.

14.   Customers must not attach sticky labels or badges to any part of the costume without prior arrangement.

15.   Customers must not pin, sew, glue or iron any costume that is
hired without prior arrangement.

16.   Part or all of the deposit will be forfeit or the cost or replacement
charged if;
• A costume is returned beyond reasonable repair
• The costume is returned needing specialised cleaning
• The costume is returned with permanent damage, i.e. cigarette burns
• The costume is returned with items missing
• Any modifications have been carried out on the costume
• The costume is returned with blood (or other body fluids)
• The costume is not returned to IN DISGUISE LEISURE LINES for whatever reason

17.   Deposits or the cost of replacement will be deducted from the customer’s credit/debit card (if applicable) if the costume is returned, as per condition 13,14,15,16.

18.   Costumes must be returned to IN DISGUISE LEISURE LINES using a ‘Proof of Delivery’ service i.e., the package is to be signed for.

19.   Goods lost in transit back to IN DISGUISE LEISURE LINES are the hirer’s responsibility.